Terms & Conditions
1. Introduction
Welcome to Desi Aura UK. By accessing and using www.desiaurauk.com, you agree to be bound by these Terms & Conditions.
If you do not agree with these terms, please do not use our website.
2. Eligibility
You must be at least 18 years old or have permission from a parent or guardian to use our website and place orders.
3. Products
We make every effort to display product descriptions, colours and images accurately. However, actual colours may vary depending on screen settings and devices.
All products are subject to availability.
4. Pricing
All prices displayed on our website are in GBP (£) unless otherwise stated.
We reserve the right to change prices at any time without notice.
Customs duties, taxes and import fees for international orders are the responsibility of the customer unless stated otherwise.
5. Orders
After placing an order, you will receive an order confirmation email.
We reserve the right to refuse, cancel or limit orders at our discretion, including where fraud or pricing errors are suspected.
6. Payment
Payments are processed securely through approved third-party payment providers available on our Shopify store.
We do not store complete payment card details.
7. Shipping
We ship worldwide.
Delivery times are estimates only and may be affected by customs clearance, courier delays, weather conditions or other factors beyond our control.
8. Returns and Refunds
Returns and refunds are governed by our Refund & Returns Policy.
Skincare and personal care products are non-returnable for hygiene reasons.
Eligible clothing and accessories may be returned within 30 days provided they are unused, unworn and returned in their original condition.
9. Intellectual Property
All content on this website, including images, logos, graphics, product descriptions and designs, is owned by or licensed to Desi Aura UK.
No content may be copied, reproduced or distributed without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Desi Aura UK shall not be liable for indirect, incidental or consequential losses arising from use of the website or purchased products.
Nothing in these terms excludes liability where such exclusion is prohibited by law.
11. Privacy
Your use of our website is also governed by our Privacy Policy.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact
Email: info@desiaurauk.com
Website: www.desiaurauk.com